Non-Violent Communication (NVC)
Intra-personally you gain insight into your own language and what motivates you. You learn self-empathy. Your language then shifts from saying 'I should...' and feeling disempowered by your choices, to replacing should with ' I feel..because I need, so I will/ or will not...'.
This then develops your Interpersonal language and enables you to move away from reacting to what others say, towards responding from a place of insight, and achieving outcomes where both peoples needs are met.
'Please do as I request, only if you can do so with the joy of a little child feeding a hungry duck.'